Refund & Returns Policy
Last updated: [26/11/2025]
Eligibility for Returns
You may request a return or exchange within 14 days of receiving your order, provided that the item is:
Unused and unwashed
In its original packaging
In resellable condition
Items That Cannot Be Returned
The following items are non-refundable unless faulty:
Custom printed items
Clearance / Retro stock
Items worn, washed, or damaged after delivery
Damaged or Faulty Items
If your item arrives damaged or faulty, please email us at [your email] within 7 days with:
Order number
Photo of the fault
Brief description
We will offer either a replacement or a refund.
How to Request a Return
To start a return, email us at [your email] with your order number and reason.
If approved, we will send you return instructions.
Return postage is the responsibility of the customer unless the item is faulty.
Refunds
Once your return is received and approved, a refund will be issued to your original payment method.
Please allow 5–10 working days for it to show on your statement.
Exchanges
If you need to exchange an item for another size or design, contact us using the same process.
Exchanges are subject to stock availability.